Troubleshooting

Stages Pulse Heart Rate Monitor Troubleshooting
Below are several factors to review when troubleshooting Stages Pulse Heart Rate Monitor issues. Here is the web-based user guide for this product.   Pair...
Link app not syncing with Dash M50 or L50
TABLE OF CONTENTS Issue Explanation Before troubleshooting Troubleshooting Android iOS Issue Stages Link app and Dash no longer seem to sync pro...
Dash M50 or L50 stuck on the splash screen with mountains on it
If you find yourself in this position, please contact customer support at support@stagescycling.com  They will recommend you update your firmware to the...
My Dash is loose in my mount
The Dash should fit tightly in the mount, so if you are experiencing lots of wobbling of the Dash, we should first make sure you are removing the Dash using...
Unauthorized User Prompt
If you are seeing an ‘unauthorized user’ prompt on Stages Link App, follow these steps: Unpair the device from the app. Clear the ‘paired phones’ follo...